Terms & Conditions

CIPD Study Support
Operated by Ghulam Mustafa Zeb, Pakistan

Effective Date: 19 August 2026

1. Introduction

These Terms govern use of the CIPD Study Support website and purchase of products. By using the website or completing a purchase, you acknowledge and accept these Terms.

2. Business Identity

CIPD Study Support is an independent educational resource brand operated by Ghulam Mustafa Zeb in Pakistan. CIPD Study Support is not affiliated with, endorsed by, sponsored by or operated by the Chartered Institute of Personnel and Development (CIPD). References to CIPD qualifications, units and assessment criteria identify the educational context of relevant resources.

3. Products

Products may include worked examples, study guides, assessment-planning resources, learning materials, revision resources, research/reference guidance and other downloadable educational content. The relevant product page describes the specific product.

4. Educational Purpose

Resources support learning, understanding, planning and independent study. They are not intended to be submitted as a learner's own work. Customers are responsible for complying with their provider's academic-integrity requirements, awarding-body requirements, tutor instructions and applicable copyright rules. We do not guarantee any grade, assessment result, qualification outcome or accreditation.

5. Independent Academic Work

Purchasing a resource does not permit a customer to represent the resource or substantial portions of it as their own original academic work where that would breach academic-integrity requirements.

6. Digital Delivery

Downloadable products are supplied electronically. Where instant delivery is stated, access will normally be provided after successful payment through the applicable delivery system. Customers must provide an accurate email address and maintain access to it.

7. Product Information

We make reasonable efforts to ensure product descriptions accurately explain the nature, scope and format of resources. Customers should review product details before purchase.

8. Pricing

The price displayed at purchase applies unless there is an obvious pricing or technical error. Prices may change without affecting completed purchases.

9. Payment

Payments may be processed through third-party payment providers made available through the website and may also be subject to the provider's terms and policies.

10. Intellectual Property

Unless otherwise stated, original materials supplied by CIPD Study Support remain the intellectual property of CIPD Study Support or the relevant rights holder. Purchase provides a limited, non-exclusive, non-transferable licence for personal educational use and does not transfer ownership or copyright.

11. Prohibited Use

Customers must not resell, redistribute, publicly upload, commercially reproduce, sublicense, transfer, claim ownership of, or create competing commercial products substantially based on purchased materials without appropriate permission.

12. Website Misuse

Customers must not commit fraud, interfere with security, introduce malicious code, obtain unauthorised access, abuse payment systems, impersonate others, infringe intellectual-property rights or engage in unlawful activity.

13. Educational Disclaimer

Assessment requirements and institutional policies can change. Customers should check current official documentation. We do not guarantee that a resource satisfies a particular institution's marking criteria or guarantees an assessment outcome.

14. Third-Party Links

Third-party links may be provided for information or convenience. We do not control or accept responsibility for third-party websites.

15. Suspension or Restriction

We may restrict access where reasonably necessary because of fraud, unlawful activity, abuse, unauthorised redistribution, intellectual-property infringement or material breach of these Terms, subject to rights that cannot lawfully be excluded.

16. Liability

Nothing excludes or limits liability where unlawful. Subject to applicable law, we are not responsible for losses that are not reasonably foreseeable or result from misuse of products, failure to follow instructions or failure to comply with academic requirements.

17. Consumer Rights

Nothing in these Terms excludes or restricts mandatory consumer rights applicable to a customer.

18. Governing Law

Unless mandatory consumer-protection law provides otherwise, these Terms are governed by laws applicable in Pakistan. Mandatory consumer protections in a customer's country are not intended to be removed.

19. Changes

We may update these Terms when products, services or legal requirements change. The latest published version applies to future use and purchases.

20. Contact

support@cipdstudysupport.com

Ownership & Intellectual Property