Level 5 Guidance → 5HR01

5HR01 – Employment Relationship Management

5HR01 Level 5 assessment criterion study support for Employment Relationship Management. Browse each AC with prompt focus, application guidance and a Harvard-style evidence starting point.

Study-use notice: This page is an independent planning resource. Use your current assessment brief as the authority for the exact task, wording, word count and submission requirements.

AC 1.1

Assessment focus: Differentiate between employee involvement and employee participation and how they build relationships.

Define both concepts, distinguish their level of influence and show how voice can strengthen trust and employment relationships.

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AC 1.2

Assessment focus: Compare forms of union and non-union employee representation.

Compare purpose, membership, influence and routes through which employee views reach management.

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AC 1.3

Assessment focus: Evaluate the relationship between employee voice and organisational performance.

Use evidence for and against a positive relationship and reach a balanced judgement.

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AC 1.4

Assessment focus: Explain the concept of better working lives and how this can be designed.

Address good, fair and decent work, job quality, safety, wellbeing, flexibility and job design.

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AC 2.1

Assessment focus: Distinguish between organisational conflict and misbehaviour.

Define both and use examples to show why the distinction affects the people-practice response.

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AC 2.2

Assessment focus: Assess emerging trends in types of conflict and industrial sanctions.

Identify contemporary patterns and assess implications for employers and employees.

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AC 2.3

Assessment focus: Distinguish between conciliation, mediation and arbitration.

Compare the third party's role, control of outcome and appropriate use.

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AC 3.1

Assessment focus: Explain principles of legislation relating to unfair dismissal for capability and misconduct.

Cover fairness, reasonableness, procedure, warnings, hearings and the distinction between capability and misconduct.

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AC 3.2

Assessment focus: Analyse key causes of employee grievances.

Analyse management, workload, inequality, working conditions, bullying/harassment and communication issues.

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AC 3.3

Assessment focus: Advise on the importance of handling grievances effectively.

Explain fairness, timeliness, confidentiality, consistency, legal risk and employee relations implications.

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